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Privacy Policy


Statement of Information Practices

Spring Berriman Psychotherapy & Counselling believes that the information we receive about our clients deserves to be treated with respect and that their privacy must be protected. We collect your personal health information to provide assessment and therapy services. The information that we collect may include a client’s name, date of birth, address, health history, family history, records of visits to us and the care received during those visits.  We also collect background information with respect to our clients and their family members to the extent that it is relevant to the provision of therapy services. This is considered your personal health information (PHI).

In Ontario, the Personal Health Information Protection Act (PHIPA) is a health privacy law that governs the manner in which personal health information is collected, used and disclosed within the health sector. Spring Berriman Psychothearpy & Counselling and all of its employees and agents must follow this law with respect to the handling and safeguarding of your personal health information (PHI).

We are committed to keeping your personal health information private and secure.

Only employees who need to see your personal health information are allowed to access it. We assume you agree (consent) to share your information with therapists and trainees involved in your care. We will ask for your consent before we collect, use or share your information for any reason other than our stated activities or those authorized by PHIPA or law. You have the right to withdraw or change your mind if you have previously given us permission to use or disclose your PHI.

As a client at Spring Berriman Psychotherapy and Counselling, you have the right to know how we collect, use and share your health information, as well as how you can access it.

We may collect, use or share your personal health information for the following reasons:

  • to provide direct client care,

  • to obtain payment for services,

  • to conduct quality improvement activities (such as sending satisfaction surveys),

  • for teaching,

  • for compliance with legal and regulatory requirements, 

  • and as permitted or required by law.

Your PHI (Personal Health Information) is kept in accordance with our retention policies and as required by law and governing bodies. Otherwise it is destroyed, erased, or made anonymous.


You also have the right to:

  • see and ask for a copy of your record of personal health information (PHI)

  • ask us to make corrections to any inaccuracies or incomplete PHI,

  • be told if your PHI is lost, stolen or shared with someone without authorization.

Privacy Rights and Children

PHIPA affords the same privacy rights to children, so long as they are deemed capable to make their own decisions about the collection, use and sharing of their health information. Where there is disagreement between the capable child and a parent, it is the decision of the capable child that prevails. There are legal exceptions in certain circumstances where we are obligated to share information without client consent. Some of these include, but are not limited to, the suspicion of child abuse or neglect, or where we have reason to suspect harm to a client or others. At Spring Berriman Psychotherapy & Counselling, we are committed to ensuring our client’s privacy rights are met and that they receive the best care possible.

For more information or to exercise your rights, which are subject to some exceptions, please contact:

As you browse Spring Berriman Psychotherapy & Counselling pages, advertising cookies will be placed on your computer so that we can understand what you are interested in. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. To opt out of cookies, find and select the settings tab of your internet browser and click “block third party cookies and site data” or de-select the “accept cookies” box.

Any individual may submit a concern or complaint about Spring Berriman Psychothearpy & Counselling information practices to the Information and Privacy Commissioner of Ontario by contacting:

Office of the Information and Privacy Commissioner/Ontario, 2 Bloor Street East, Suite 1400 Toronto, ON M4W 1A8 Phone: 416-326-3333 or 1-800-387-0073, email:

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